Last updated: 19 September 2026
babywearing fleece is operated by CloudLoom LLC ("we", "us", "our"). This policy explains what personal information we collect when you visit or buy from babywearingfleece.shop, how we use it, and the choices you have.
Information we collect
Information you give us. When you place an order or contact support, we collect your name, email address, shipping and billing address, phone number, and order details. Payment card details are entered directly into our payment processor and are never stored on our systems.
Information collected automatically. When you browse the store we collect device and browser information, IP address, pages viewed, referring site, and similar analytics data through cookies and comparable technologies.
How we use your information
- To process, fulfil, and deliver your orders, and to send order and shipping confirmations
- To provide customer support and handle returns, exchanges, and refunds
- To detect and prevent fraud and abuse
- To improve our products, store, and marketing
- To send marketing emails where you have opted in — you can unsubscribe at any time
- To meet legal, tax, and accounting obligations
Who we share it with
We do not sell your personal information. We share it only with service providers who need it to run the business, including:
- Shopify — our e-commerce platform and hosting provider
- Payment processors — to authorise and process payments
- Fulfilment and shipping partners — to pick, pack, and deliver your order
- Analytics and advertising providers — to measure store performance and ad effectiveness
We may also disclose information where required by law, to enforce our terms, or to protect our rights and the safety of others.
Cookies
We use cookies to keep your cart working, remember preferences, measure traffic, and improve advertising relevance. Most browsers let you block or delete cookies in their settings. Blocking essential cookies may stop parts of the store from working.
International transfers
We are based in the United States. Our service providers may process your information in other countries. Where required, we rely on appropriate safeguards for these transfers.
How long we keep it
We keep order records for as long as needed to fulfil the order and to meet legal, tax, and accounting requirements. Marketing contact details are kept until you unsubscribe.
Your rights
Depending on where you live, you may have the right to access, correct, delete, or receive a copy of your personal information, to object to or restrict certain processing, and to withdraw consent. If you are in the EU or UK, you also have the right to complain to your local data protection authority. California residents may request disclosure or deletion of their personal information and may opt out of any sale or sharing of it — we do not sell personal information.
To exercise any of these rights, email us at support@babywearingfleece.shop. We may need to verify your identity before acting on a request.
Children
Our store sells children's clothing but is intended for use by adults. We do not knowingly collect personal information from anyone under 16. If you believe a child has given us their information, contact us and we will delete it.
Changes to this policy
We may update this policy from time to time. The date at the top shows when it was last revised. Material changes will be posted on this page.
Contact
CloudLoom LLC
127 N Higgins Ave Ste 307d #1760
Missoula, Montana 59802
United States
Email: support@babywearingfleece.shop